Join the Maru/edr Team

Come join us and be a part of the next big thing in customer experience!

Our people are what make us special. They are what enable us to help our customers take better care of THEIR customers. We are looking for passionate, enthusiastic “A-Players” who are collaborative and innovative and interested in customer experience careers.

Our CX experience organization thrives on curious and open minds. Does this sound like you? Check out our open customer experience positions….and keep checking back because we’re growing fast!

We want to keep you smiling so we offer:

Full Benefits Package

We’ve got you covered! We offer a range of benefits, including superior healthcare and matching retirement plan.

Personal Development

At Maru/edr, not only do we help you to develop your career and nurture your talent, but we also encourage you to grow yourself by getting involved in the local community or learning a new skill.

Leadership Opportunities

As a rapidly growing leader in customer experience with cutting-edge CX technology,, we offer tangible career progression. No matter what part of the business you work in, whether you are a software engineer or a CX analyst, we provide a clear development path tailored to you.

Fun Work Environment

We operate in a large open-concept office to encourage communication within and across teams. Our free drinks/snacks, casual dress code, private roof terrace, and office happy hours make coming to work fun!

A Valued Voice

We practice what we preach and regularly solicit team feedback on how we can improve our workplace. Our goal is to maintain a culture where all staff feel valued.

Competitive Rewards

We set achievable targets and offer company-wide bonuses to reward each member of staff for a job well done – we think of it as winning together.

Access to Industry Leaders

We work with industry brand leaders across a range of various sectors, including retail, travel/tourism, and financial services. It means you’ll get to work on some exciting projects in the areas that interest you, including developing CX technology and devising customer experience strategies.

Full benefits package

Full benefits package

We’ve got you covered! We offer range of benefits, including superior healthcare and matching retirement plan.

Personal Development

Personal Development

At Maru/edr, not only do we help you to develop your career and nurture your talent, but we also encourage you to grow yourself by getting involved in the local community or learning a new skill.

Leadership opportunities

Leadership opportunities

As a rapidly growing leader in Customer Experience, we offer tangible career progression. No matter what part of the business you work in, we provide a clear development path tailored to you.

Fun work environment

Fun work environment

We operate in a large open-concept office to encourage communication within and across teams. Our free drinks/snacks, casual dress code, private roof terrace, and office happy hours make coming to work fun!

A VALUED VOICE

A VALUED VOICE

We practice what we preach and regularly solicit team feedback on how we can improve our workplace. Our goal is to maintain a culture where all staff feel valued.

Competitive rewards

Competitive rewards

We set achievable targets and offer company-wide bonuses to reward each member of staff for a job well done – we think of it as winning together.

ACCESS TO INDUSTRY LEADERS

ACCESS TO INDUSTRY LEADERS

We work with industry leaders across a range of various sectors, including retail, travel/tourism, and financial services. It means you’ll get to work on some exciting projects in the sorts of areas that interest you.

Senior Software Engineer. Location Southampton, UK Apply Now
Senior Software Engineer. Location Southampton, UK

The role
We’re looking for an experienced Software Engineer with strong OO experience in PHP (or another OO language), matched with good communication skills and excellent analytical and problem-solving ability – To lead a squad of up to 4 developers and tester that delivers new user and client-facing technologies based on our world-class research platform, including advanced web applications and complex data processing scripts, by managing the design process and by implementing, both directly and through delegation to other developers.
You and your team will be given the opportunities to innovate and encouraged to participate in rapid prototyping, hackathons and a culture that accepts that some mistakes and failures are a natural result of moving fast, being agile and on the bleeding edge.
The successful candidate will be joining one of the 3 product teams within our talented software engineering team working alongside the research, operational and design teams on a day to day basis.

About Us:
With so many emerging technical companies out there, it’s important you join the right one. At Maru/edr, we offer a technical career filled with opportunity and possibility. You’ll join a growing team of engineers as we build a research platform designed for the future. But what’s it really like to work at Maru/edr?

Our culture is open and collaborative plus you’ll get to work in an open-plan office with lots of like-minded individuals. Joining Maru/edr’s technical division is an opportunity to help shape the direction and development of some truly unique and advanced feedback systems used to provide actionable insight to some of the world’s most recognised brands. It’s an exciting time for us at Maru/edr and an ideal time to join our expanding team where you will have the opportunity to grow both professionally and personally.

Working here is not like working in an ordinary bluechip organisation. Whether it’s our enthusiastic and passionate people, our company events such as Hackathons, Charity events, Board game nights, End of quarter pub launches …, we strive to surpass expectation an celebrate what makes us unique.

You’d have these skills:

  • Proficient experience in developing web applications using PHP Frameworks (Zend, Symphony, Slim, …)
  • Excellent knowledge of PHP and Javascript
  • Experience of Microservice architecture, its differences to SOA, and its benefits and potential pitfalls
  • Passion for IT and web technologies, sharing your knowledge and mentoring others
  • Clear and concise communication skills (verbal and written)
  • Ability to decompose developments into architectural chunks and delegate work to others
  • Practical knowledge of TDD and BDD
  • Keen interest in continuous integration process and deployment platform such as Docker
  • Ability and enthusiasm to adapt to today’s fast-changing technical landscape
  • Knowledge and experience of using Agile software development practices, experience of Xtreme Programming
  • Appreciation of standard software engineering design patterns (visitor, singleton, observer, factory, etc).
  • Expert in crafting efficient SQL for development and diagnostic purposes
  • Expert in using modern version control system (e.g. Git) including knowledge of branching, tags and integration into other processes
  • Prior line management responsibility is a bonus

Send your CV and covering letter to us today






Test engineer. Location Southampton, UK Apply Now
Test engineer. Location Southampton, UK

The role

As a Test Engineer, you will be working closely with both business and technical teams to introduce preventative measures to try and stop defects before they are introduced, as well as utilising your strong exploratory skills expertly to catch issues as the software is developed.

This will include helping to build a culture that accepts that some mistakes and failures are a natural result of being Agile.

The ideal candidate will be an ambitious professional, who is able to teach us a thing or two. You will also have a deep interest in your work and community and would like to help contribute something back.

You will be encouraged and given the opportunity to innovate, experiment with new tools and techniques, participate in hackathons and drive us onto the bleeding edge of the test profession.

This role will include:

  • Working with developers to help “shift left” testing activities, encouraging a collaborative owning of quality amongst the entire team.
  • Working with colleagues in Product Management and other development teams to analyse requirements, understand how to test features, build technical designs, and contribute to the technical testing strategy.
  • Working with other testers to feedback information on what could be done to improve overall quality.
  • Collecting data on the quality of software being developed, and turning that into consumable information for stakeholders.
  • Helping to build tools and processes that enable others to check the quality of their work quickly and effectively.
  • Running checks to ensure we’re taking into account our non-functional requirements, and smashing them.
  • Rapidly understanding the context you’re in, and using a range of exploratory techniques to test effectively in a way that keeps pace with an Agile team.
  • Actively encouraging and supporting cross team collaboration, by running pair programming and testing sessions with developers and other team members.
  • Ensuring that team members are following good testing practices and procedures, including being involved in code reviews to make sure valuable checks are being written.

You’d have these skills:

  • Ability to report on and monitor software quality (as defined by the team).
  • Ability to rapidly experiment and report your results in a clear and concise manner.
  • Ability to start testing as early as planning and prioritisation meetings.
  • Ability to break down complex software quickly, for rapid learning and testing.
  • Excellent ability to question everything, and remain sceptical when others are confident.
  • Experience with helping “shift left”.
  • An understanding of when to automate a test, and when not to.
  • Ability and enthusiasm to adapt to today’s fast-changing technical landscape.
  • Preferably some programming experience.

You’d be perfect if:

  • You have a strong knowledge and experience of using Agile software development practises, and how best to integrate testing within Agile project teams for max effectiveness.
  • You have 2+ years hands-on software testing experience.
  • You have experience helping to build an automation framework.
  • You are analytically adept and know how to best report on this analysis.
  • You have in-depth full-stack knowledge of web technologies and their weaknesses.
  • But most of all, you want to try new things and have fun experimenting.

Send your CV and covering letter to us today






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