Sept 21 2017 | New York, NY
Get inspired and meet with CX leaders at the next CX Leadership Retail Workshop.
At a time when customer service has become the difference between success and failure, “Hug Your Customers” shows how author and retail expert, Jack Mitchell’s winning approach to customer service brings the results you are looking for. Our following speakers will discuss how technology continues to disrupt what’s possible in the realm of retail, and how customer expectations are evolving as a result.
Attend this exclusive event to:
1. Hear from renowned retail speaker Jack Mitchell on his one-of-a-kind philosophy on customer service and the importance of customer experience for both internal and external customers
2. Discover the latest retail insights that will impact your customers’ experience.
3. Learn how retail is further embracing technology and moving beyond traditional channels and measurement.
4. Discuss how to strengthen the dialog between merchandising, digital, store operations, and marketing.
This is an invitation-only event with 40 seats for CX retail leaders.
Register here if you would like to attend this private event.